Privacy Policy
Privacy and personal-data practices for AGRIBIZ.FARM, BASILS, and IDL. Explaining how we collect, use, store, protect, and process user data in accordance with applicable Indian laws.
Zero Sensitive Payment Storage
Card CVV numbers and UPI PINs are never stored or processed by our servers. All transactions flow through RBI-regulated payment gateways.
Location Data Minimization
We only collect the minimum location precision needed (District & PIN code). Precise device GPS is requested only with explicit buyer consent.
Account Eligibility (18+)
Transactional account holders across Farmer and Retailer workspaces must be at least 18 years of age and legally competent to enter contracts.
1. About this Privacy Policy
CEPLAVAC AGRIBIZ (OPC) PRIVATE LIMITED ("CEPLAVAC", "we", "us" or "our") respects the privacy of individuals and businesses using AGRIBIZ.FARM and is committed to handling personal data responsibly, transparently and in accordance with applicable Indian laws, including the Digital Personal Data Protection Act and Information Technology Rules.
AGRIBIZ.FARM is part of the CEPLAVAC digital ecosystem, which also includes BASILS (Business, Sales, Market & Analytical Intelligence) and IDL (Intra-District Logistics). Where necessary for an integrated service, information may be processed across these modules strictly in accordance with lawful purposes, permissions, and contractual authorizations.
2. Information We Collect
- Identity & Account Information: Name, mobile number, OTP verification status, email address, profile credentials, and shop/business name where applicable.
- Buyer Delivery Data: Delivery address, land marks, PIN code, district, state, and contact phone numbers required for 24-hour intra-district delivery.
- Seller Statutory & Business Data: Business trade name, contact signatory, physical shop/godown address, GSTIN, statutory pesticide and fertilizer licenses, and verified bank account/settlement details.
- Transaction & Order Data: Order numbers, line items, prices, quantities, payment method, fulfillment logs, proof of delivery timestamps, and return/refund records.
- Technical & Audit Logs: IP address, device type, browser session cookies, and security audit logs utilized strictly for fraud prevention and operational diagnostics.
3. Separation of Catalogue Layers
CEPLAVAC maintains a strict separation between:
Controlled central technical registry of agro-inputs, compositions, active ingredients, pack sizes, and manufacturer authorizations managed directly by CEPLAVAC.
Proprietary commercial data owned by individual sellers, including local pricing, wholesale discounts, stock quantities, and batch allocations.
4. Data Sharing & Operational Disclosures
We do not sell personal data to advertisers. We share necessary operational data only with:
- Fulfillment Participants (Sellers & IDL Fleet): Delivery address, recipient phone number, and items ordered are shared with the specific seller and delivery driver to complete physical handover.
- Regulated Payment Gateways: Transaction reference numbers and amounts shared with Razorpay or UPI payment aggregators to execute secure settlement.
- Legal & Statutory Authorities: When required by applicable Indian law, court order, or government tax/agricultural inspection agencies.
5. Grievance Officer & Privacy Contact
In compliance with the Information Technology Act and DPDP framework, you may exercise your rights to review, correct, or request deletion of personal information by contacting our Grievance Desk:
CEPLAVAC AGRIBIZ (OPC) PRIVATE LIMITED
RO. 01 Shankar Trading Company, Kachari Road, Tilak Nagar, Begusarai, Bihar – 851101, India
Privacy & Grievance Email: grievance@agribiz.farm
Telephone Support: +91 87971 97843